Customers see “SOKOLTD” or “HOSPITAL” instead of a random number — increasing trust and open rates dramatically. Up to 11 characters, multiple Sender IDs per account, and a TRA-compliant approval process.
NewHopeType the name you want customers to see. We check it against the Sender ID rules before you ever submit it for approval.
Enter the name customers should see and a short description of how you will use it.
Attach one supporting document: Brela certificate, TIN or Business Licence. PDF only, 2 MB maximum.
The request is reviewed against TRA and TCRA requirements. You are notified of the decision in your dashboard.
Use the approved Sender ID in the dashboard and through the API. Test keys let you integrate while you wait.
Mobile operators accept alphanumeric Sender IDs only. Keep it short and recognisable — letters and numbers, up to 11 characters.
Yes. An account can hold several Sender IDs, for example one per brand or department, each approved separately.
Yes. Test keys send from the default NewHope sender so you can build and test your integration. When your Sender ID is approved, production keys use it.
One of: Brela certificate, TIN certificate or Business Licence, as a PDF up to 2 MB.
Apply for your Sender ID from the dashboard once your account is created.
